Store Policies

Customs and Import Taxes

Please note that international orders may be subject to additional customs and import taxes. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Cancellations

Cancellations are accepted anytime before your order has been shipped out. I do not accept cancellations after an item has been shipped. After an order has been cancelled, please allow for up to 1-2 weeks for your refund to appear in your account.

Refunds, Returns & Exchanges

All sales are final. Refunds, returns and exchanges are not accepted for items that arrive in good condition. If an item has arrived damaged, partial refunds may be accepted within 30 days of purchase.

If there has been a mistake with your order, such as missing/incorrect items, please contact me at charlottemaungart@gmail.com, and we can work out a solution together.